LIKEME Lighthouse®’s Privacy Promise
Our Privacy Promise to you
Since our inception, LIKEME® Lighthouse has been trusted with personal information. Whether you are a donor, a volunteer, an organization, or a community partner, our commitment to conduct business honestly and protect your privacy is at the heart of our Privacy Promise.
We respect your confidentiality
LIKEME Lighthouse® requires that your personal information be held in strict confidence. We use your information only for its intended business purpose. We do not sell or trade your information to other organizations or individuals.
We protect your information
LIKEME Lighthouse® takes every possible measure to insure that your information is not compromised in any way. If you are a participant in one of our programs, and with your permission, we provide a list of participants to those attending the class. This list includes your name, title, agency, and email address. Other than as indicated, no one other than LIKEME Lighthouse® staff has access to your information. We allow access to your information to specific funding sources only as mandated by contractual requirements.
Our privacy promise extends online to our Internet website. Online event registration information is transmitted via a secure server using encryption technology. Some online forms on our Website are created with third party software through a contract with Commerce Bank, a trusted financial provider that also utilizes encryption technology.
If you choose to send us email, we may retain the contents of your email message, our reply and your email address as part of our ongoing customer service efforts. We reserve the right to contact you after you have contacted us and may send future email and/or surveys to you about LIKEME® Lighthouse. You may notify us via email if you wish to discontinue electronic communication.
We keep accurate records
We keep your personal information as accurate, complete, and up to date as is required to fulfill the purpose(s) for which you provided us with your personal information. Upon request in writing we will remove your personal information from our databases, except where legislation or regulation requires our retention of it (for example, charitable giving history tied to income tax receipts.)
If you have any questions about our website or our Privacy Promise, please contact us by email at Char@likeme.org
Events Cancellation and Refund Policy
For cancellations received five (5) or more business days prior to an event, workshop, or seminar for which a fee has been paid, a full refund less an administrative processing fee of 10% shall be provided to the registrant.
Participants withdrawing five (5) or more business days prior from a workshop for which a fee has been paid may elect to put their payment on hold for six (6) months from the date of cancellation and choose another workshop of equal value. Replacement workshop must be selected at time of withdrawal. The payment will be credited to the new workshop. If the participant does not register for a new workshop within the six (6) month hold period, no refund will be issued.
No refunds or credits shall be provided for withdrawals made within five (5) business days. Participants will be invoiced the full cost for no-shows.
If LIKEME® Lighthouse needs to cancel an event, workshop, or seminar, participants will be notified prior to the day of the scheduled workshop and LIKEME® Lighthouse will issue refunds to all participants registered for that program within two (2) weeks of the cancellation date. All deposits will be refunded IN FULL if a workshop is cancelled due to low enrollment, instructor scheduling conflicts or causes beyond our control. LIKEME® Lighthouse reserves the right to cancel events, workshops, or seminars that do not meet minimum registration requirements.